*There will be an additional charge for “strong to difficult dialects” that increase the transcription time.
What is “Poor” Audio Quality? “Strong & difficult” dialects, mumbling, whispering, Crosstalk, dictating while driving (with the windows down), radio and/or music playing, public place, extreme background noise, etc..
*(Due Date quoted is based on “Good-Great” audio quality UNLESS otherwise stated).
CASSETTE(S) – Any cassette(s) received (by JTCB and/or our office) and the Project is cancelled, a $25.00 fee will be assessed and subtracted from the deposit OR required (before the release and return of the cassette(s)) for the “administrative process” required for cassettes. (Cassette Audios – that are LESS than (30) audio minutes will be charged a (30)-minute minimum).
Certifying documents: Any documents requiring certification will be: transcribed “verbatim”, only what’s on the actual audio, at a 98-100% accuracy (based on the audio quality). Customer/Client understands that he/she cannot dictate and/or influence the outcome of the transcript in anyway by providing input, etc.
Customer/Client may not “alter or edit” the transcript in ANYWAY once “JTCB” has completed and certified the document. Doing so may possibly invalidate the certification and “JTCB” will not be responsible and/or accountable for the transcript once it has been altered; we also will not recertify, correct and/or make any changes once the transcript has been altered.
We DO NOT accept originals, only copies. Please do not deliver any to our office.
BEFORE beginning ANY Project a signed Agreement(s) and a Deposit is required; NO EXCEPTIONS.
HANDWRITTEN documents: a) Indentions (more than (3), on both sides) b) Paragraph swapping(more than (3); c) Scratch & Cross outs; d) Bulleted lines – MUST be priced accordingly. (Please be sure and disclose at this time, during the initial estimate; OTHERWISE, the price will be adjusted at the time of discovery).
DOCUMENTS - Documents that contain: a) Bulleted items b) Columns c) Tables d) Charts &/or Graphs e) Footnotes/References f) Anything extra - MUST be priced accordingly; (Please bring this to our attention during this initial phase for accurate determination; OTHERWISE, it will be added later before the completion of project). CASSETTE(S) – Any cassette(s) received (by JTCB and/or our office) and the Project is cancelled, a $25.00 fee will be assessed for the “administrative process” required for cassettes.
In addition, we ONLY accept copies. We do not accept or will be responsible for originals.
BEFORE beginning ANY Project a signed Agreement(s) and a Deposit is required; NO EXCEPTIONS